MANAGEMENT SERVICES

1. Our Cutting-edge ’22-touch’ inspection system ensures your property is maintained to the highest standards (typically 12 physical drive-by inspections per year, 4 quarterly internal inspections per year, and a tenant satisfaction property courtesy phone call 6 times per year)
2. Monthly rent collection and prompt late rent enforcement.
3. Detailed monthly management statement and dedicated online Owners Portal.
4. Ongoing communications with owners to notify of property conditions, protection recommendations and other local issues to be addressed.
5. Rental renewal notices to tenants.
6. Delivery and tracking of legal or other correction notices when necessary.
7. Manage eviction proceedings if necessary.
8. Resident maintenance requests via phone, fax or website.
9. Assure rental property compliance with applicable local, state and federal laws.
10. Detailed Resident check-out process, where we hold Residents accountable to high standards for maintenance and condition during their stay.

North Star Property Management utilizes the industry’s most advanced property management software to ensure our owners enjoy the absolute best cutting-edge tools and resources for maximizing ROI.

However, software alone is not enough. Our staff of experienced real estate professionals, property managers and accounting professionals place a careful human eye on every report and mailing generated by our systems. We also employ redundant back-up systems (including cloud based off-site backups), and a comprehensive disaster recovery plan to ensure operations continuity and data protection.

• Detailed accounting for all rents, expenses and security deposits.
• All deposits are maintained in compliant accounts as required by state real estate regulations.
• Timely disbursement of funds to owner with detailed monthly statements.
• Concise end-of-year statement provided for tax purposes, categorizing all income and expenses, plus a Form 1099 annually for records and compliance.
• Copies of all work orders and receipts are kept on file throughout the year, and are available by request at any time.
• Property insurance, tax and mortgage bills can be managed for owners (optional service).

North Star has an unparalleled wealth of experience in North Alabama real estate. Locating, qualifying, and then placing Residents quickly into rental properties that match their needs takes a tremendous amount of local resource and daily know-how.

• A property inspection and local market analysis to help determine the appropriate lease rate for the property. North Star is always on the forefront of rental trends and market conditions in order to ensure maximal rental income and low vacancy times.
• High-impact, multi-faceted marketing strategies are constantly improved.
• Professional marketing, with a cutting-edge look, backed by industry leading systems. North Star spends a tremendous amount of time creating the perfect high-impact ad techniques that capture the strengths and personality of the property. This further ensures we attract the right type of resident for the home.
• Comprehensive web-based marketing, such as Local MLS, Zillow, Trulia, Rentals.com, Facebook, Google ,Craigslist, etc..
• Special direct marketing programs to our database and local builder clients looking for rentals during their build/move.
• Realtor referral networks
• A LARGE, professional “For Rent” sign is placed at your property… not a small plastic disposable sign.

• We personally interview all qualified applicants.
• Detailed employment, credit, criminal, sex offender and rental background checks.
• Reference checks from previous landlords, employers and possibly county records as needed.
• We prepare and administer lease documents, including all disclosures, lead based paint, mold, house rules, HOA compliance etc.
• Perform a detailed walk-through of the property prior to resident occupancy.
• Inspection Reports for residents to sign prior to move-in.
• Collect first month’s rent and place security deposit in FDIC-insured account.
• Discuss late payment penalties and implications of lease violations.
• Notify tenants of rent increases as needed and other assessments relative to the property.
• Maintain open communications with all parties to ensure good will and property longevity.