North Star property management company has a dedicated department for all resident maintenance issues. Our staff will troubleshoot problems and attempt to repair without sending a vendor out if possible. This helps to ensure unnecessary resident charges and owner costs are kept to a minimum.
A staff member will troubleshoot the problem and determine the emergency status and promptly send vendors out as necessary.
We believe our residents are one of the most important parts of the management experience. If they are happy it greatly reduces the chances they will look for another place to live. We strive to be courteous, professional and respectful with our residents, knowing they serve a valuable role in guarding our client’s asset.
Pay rent on time, and keep the property in good shape, and North Star will credit 5% of every dollar you pay in rent towards your eventual home purchase through us.